Privacy policy

1. Data controller

NEXORA GLOBAL LTD, George Washington Street 13, Sofia 1000, Bulgaria, VAT BG208887136, email nexoraglobalbg@gmail.com ("we", "us") is the controller of personal data processed through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.

2. Data we collect

Enquiry and form data you submit: company name, contact person, email address, telephone, country, machinery details, messages and photographs you upload.

Technical data necessary to operate and secure the website (e.g. IP address for rate limiting and abuse prevention, kept in short-lived server memory).

Preferences stored in your browser: selected language and your cookie choice.

3. Purposes and legal bases

Handling your enquiry, machinery request or machinery submission, and communicating with you about it — Art. 6(1)(b) GDPR (steps prior to entering into a contract) and Art. 6(1)(a) (your consent given in the form).

Operating, securing and preventing abuse of the website — Art. 6(1)(f) GDPR (legitimate interest).

Loading third-party content such as Google Maps — only with your consent, Art. 6(1)(a) GDPR.

4. Recipients

Your enquiry is delivered to our business inbox through an email delivery service acting as processor. We do not sell your data. Data is shared with potential trading counterparties only with your prior agreement and only as needed for the requested transaction.

5. Retention

Enquiry data is kept for as long as needed to handle your request and any resulting business relationship, and deleted afterwards unless longer retention is required by law (e.g. accounting obligations).

6. Cookies and local storage

We use only essential browser storage (language, cookie choice). We do not use analytics or advertising cookies. If you accept all cookies or choose to show the map, Google may set its own cookies when the embedded map loads. You can change your choice at any time via "Cookie settings" in the footer.

7. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to withdraw consent at any time without affecting prior processing. To exercise your rights, email nexoraglobalbg@gmail.com.

You may lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or the supervisory authority of your EU member state.

8. Security

Data is transmitted over encrypted HTTPS connections. Forms are protected against automated abuse, and access to stored enquiries is restricted to authorised personnel.